Warranty Terms

Branded Luggage offer 1 year replacement warranty on all of our luggage bags ! ( Bagpacks and Travel Accessories not included )

RETURN AND EXCHANGE OF UNUSED PRODUCTS

Luggage purchased after 1st Jan 2025 can be returned and exchanged in 7 days on our outlets and online on warehouse address.

REPAIRING OF DAMAGE PIECE

Luggage damaged during travel ( visible damage like body breakage , wheel breakage etc ) can be repaired under 1 year warranty .

REPLACEMENT OF DAMAGE PIECE WITH NEW ONE

our loyal customers get a chance to replace their damage luggage ( visible damage like body breakage, wheel breakage etc ) under 1 year of purchase. 
customer get a voucher of 50% amount of their paid amount on invoice of USED LUGGAGE. Which they can use to get a new one .

Note:

-On all above cases Invoice and warranty cards of branded luggage is required.

-Damaged used Luggage is required to avail replacement option.

- Customer can avail replacement of same size only as damaged one !

- Bagpacks and Travel Accessories are not included in Repairing or Replacement Warranty !

 

Zamzama - karachi

Contact: 0335 2431888
Address: SHOP # 1 PLOT # 21C, 7th COMMERCIAL LANE ZAMZAMA STREET DHA PHASE 5, KARACHI.

Cavalary ground-Lahore

Contact: 0335 2431888
Address: AHMED TOWERS, 12-Cavalry Ground, Commercial Zone, Lahore Cantonment, Lahore.